Privacy Policy

1. Who We Are

VeloXP, Inc. ("VeloXP," "we," "us," or "our") is an AI Operating System for small and mid-sized businesses, headquartered in San Clemente, California. Our website is veloxp.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

2. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, phone number, and company name when you fill out a form or contact us.
• Usage data — pages visited, time on site, referring URL, browser type, and IP address, collected automatically via analytics tools (Google Analytics 4).
• Communications — messages you send us via contact forms, email, or chat.
• Client data — data you provide as part of an active service engagement, governed separately by your service agreement.

3. How We Use Your Information

• To respond to inquiries and provide requested services
• To send service-related communications and updates
• To improve our website and services through analytics
• To comply with legal obligations
• To prevent fraud and ensure security

We do not sell your personal information to third parties.

4. Cookies & Tracking

We use cookies and similar tracking technologies to analyze site traffic and improve your experience. You can control cookie settings through your browser. We use Google Analytics 4 for usage analytics. Google's data practices are governed by Google's Privacy Policy.

5. Data Sharing

We may share your information with:

• Service providers — third-party vendors who assist in operating our website and services (e.g., Stripe for payments, Vercel for hosting, Google for analytics), bound by confidentiality obligations.
• Legal authorities — when required by law, court order, or governmental authority.
• Business transfers — in connection with a merger, acquisition, or sale of assets, with notice to affected users.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Client data is retained per your service agreement terms.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at max@veloxp.com.

8. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a request, contact max@veloxp.com.

9. Security

We implement industry-standard technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: